Our service providers/ processors
Adyen B.V.
Netherlands
Payment on the Website
American Express Payment Services Ltd.
Germany
Processing of credit card payments
PayPal (Europe) S.a.r.l. & Cie., SCA
Luxembourg
Payment on the website
Coface Debitorenmanagement GmbH
Germany
Collection agency
IHD Gesellschaft für Kredit- und Forderungsmanagement mbH
Germany
Collection agency
Reisswolf Akten- und Datenvernichtung GmbH
Germay
Document destruction
S+S SoftwarePartner
Germany
Accounting
Facelift brand building technologies GmbH
Germany
Software for the management of social media communities (Facebook, Instagram, Twitter)
GASTROFIX GmbH
Germany
Processing of guest data
INCERT eTourismus GmbH & Co.KG
Austria
Handling the sale of vouchers for hotel services via the website
Concardis GmbH
Germany
Processing of credit card payments
SIX Payment Services
Germany
Processing of credit card payments
Remondis
Germany
Waste disposal
S+K Trading GmbH+Co.KG
Germany
Printing of vouchers
LifeStyle Webconsulting GmbH
Germany
Development of the Software for Single Sign-On
ORACLE Deutschland B.V. & Co. KG
Germany
Software Family: OPERA PMS (Property Management System) - Software for the acquisition, management and completion of reservations and hotel stays SFA (Sales Force Application) - Software for the collection, administration of corporate clients and their contact persons
Sabre Hospitality Solutions GmbH
Germany
Software for the collection of data for creating and processing reservations for hotel stays
Toedt, Dr Selk and Coll. GmbH
Germany
Software: dailypoint 360° Customer Relationship Management System / central guest database/ Dispatch of resident-related communication/ Administration of newsletter subscribers and sending of newsletters / Recording and administration of members of the Award World customer loyalty program / Processing of transactions within the customer loyalty program and partner programs (miles, points, ...)
Flyline Tele Sales Service GmbH
Germany
Award World Service Center - Service Provider Customer loyalty program Acquisition and updating of customer data in the software of DDD Collection of credits Communication with members via telephone, fax, e-mail
Vodafone
Germany
Telephone, mobile phone
1&1 Versatel
Germany
Broadband fiber optic connections
Medientechnik Keuk
Germany
Hotel TV, Signage, SAT
Samsung
Germany
Hotel TV devices and signage displays
American Express Services Europe Limited
Germany
Digital transmission of interested parties for the Award World customer loyalty program on demand via a secure access of American Express edition as a CSV file
Strateco GmbH
Germany
Creation of digital newsletter access to mailingwork mailing portal and the TS&C software
Customer Alliance GmbH
Germany
Observe, evaluate and analyze online guest reviews of hotel stays and restaurant visits
Druckerei Hauserpressse GmbH
Germany
Shipping of printed material with personalization
Druckhaus Becker
Germany
Shipping of printed material with personalization
News aktuell GmbH
Germany
Sending of press information to journalists via software Zimpel
Nor1 GmbH
Germany
Submission of upsell-offers
HP Enterprise Aruba
Germany
Active LAN and WLAN network components
Hotelkit
Austria
Hotel Operations & Communication Software
Interxion
Germany
Data Center Services
Lenovo
Germany
Workplace equipment for the hotel operations and corporate headquarters