Our service providers/ processors

Adyen B.V.
Netherlands
Payment on the Website

 

American Express Payment Services Ltd.
Germany
Processing of credit card payments

 

PayPal (Europe) S.a.r.l. & Cie., SCA
Luxembourg
Payment on the website

 

Coface Debitorenmanagement GmbH
Germany
Collection agency

 

IHD Gesellschaft für Kredit- und Forderungsmanagement mbH
Germany
Collection agency

 

Reisswolf Akten- und Datenvernichtung GmbH
Germay
Document destruction

 

S+S SoftwarePartner
Germany
Accounting

 

Facelift brand building technologies GmbH
Germany
Software for the management of social media communities (Facebook, Instagram, Twitter)

 

GASTROFIX GmbH
Germany
Processing of guest data

 

Inbenta Holdings Inc. Sucursal en España
Spain
ChatBots and LiveChat on the websites

 

INCERT eTourismus GmbH & Co.KG
Austria
Handling the sale of vouchers for hotel services via the website



Concardis GmbH
Germany
Processing of credit card payments



SIX Payment Services
Germany
Processing of credit card payments

S+K Trading GmbH+Co.KG
Germany
Printing of vouchers

 

LifeStyle Webconsulting GmbH
Germany
Development of the Software for Single Sign-On

 

ORACLE Deutschland B.V. & Co. KG
Germany
Software Family: OPERA PMS (Property Management System) - Software for the acquisition, management and completion of reservations and hotel stays SFA (Sales Force Application) - Software for the collection, administration of corporate clients and their contact persons

 

Sabre Hospitality Solutions GmbH
Germany
Software for the collection of data for creating and processing reservations for hotel stays

 

Toedt, Dr. Selk und Coll. GmbH
Germany
Software: dailypoint 360 ° Customer Relationship Management System / central guest database
 

Hotelbird GmbH
Germany
Processing of guest data as part of the mobile check-in process

 

ICP Transaction Solutions GmbH Teil der Concardis GmbH
Germany
Processing credit card payments Crediting customer loyalty programs (miles, points, ...)

 

ADD direct mail print GmbH
Germany
Data processing: Service provider for personalized customer communication

 

Flyline Tele Sales Service GmbH
Germany
Award World Service Center - Service Provider Customer loyalty program Acquisition and updating of customer data in the software of DDD Collection of credits Communication with members via telephone, fax, e-mail
 


goingsoft Deutschland GmbH
Germany
Guest WiFi



Macnetix GmbH
Germany
Guest WiFi

 

Serenata IntraWare GmbH
Germany
Confirmation of reservations

DDD - Dr. Drehfahl Datensysteme (Geschäftstätigkeit und Support eingestellt)
Germany
Capture and manage members of the Award World program



American Express Services Europe Limited
Germany
Digital transmission of interested parties for the Award World customer loyalty program on demand via a secure access of American Express edition as a CSV file



Exceet Card AG
Germany
Production of membership cards for customer loyalty program, shipping to the Award World Service Center



Strateco GmbH
Germany
Creation of digital newsletter access to mailingwork mailing portal and the TS&C software



Customer Alliance GmbH
Germany
Observe, evaluate and analyze online guest reviews of hotel stays and restaurant visits



Toocan GmbH
Germany
Production of membership cards for customer loyalty program, shipping to the Award World Service Center



Druckerei Hauserpressse GmbH
Germany
Shipping of printed material with personalization



Druckhaus Becker
Germany
Shipping of printed material with personalization



News aktuell GmbH
Germany
Sending of press information to journalists via software Zimpel



m3connect GmbH
Deutschland
Guest WiFi



The Cloud Networks Germany GmbH
Germany
Guest WiFi



Hoist Group GmbH
Germany
Guest WiFi



Nor1 GmbH
Germany
Submission of upsell-offers