Our service providers/ processors

Adyen B.V.
Netherlands
Payment on the Website



American Express Payment Services Ltd.
Germany
Processing of credit card payments



PayPal (Europe) S.a.r.l. & Cie., SCA
Luxembourg
Payment on the website



Coface Debitorenmanagement GmbH
Germany
Collection agency



IHD Gesellschaft für Kredit- und Forderungsmanagement mbH
Germany
Collection agency



Reisswolf Akten- und Datenvernichtung GmbH
Germay
Document destruction



S+S SoftwarePartner
Germany
Accounting



Facelift brand building technologies GmbH
Germany
Software for the management of social media communities (Facebook, Instagram, Twitter)



GASTROFIX GmbH
Germany
Processing of guest data




INCERT eTourismus GmbH & Co.KG
Austria
Handling the sale of vouchers for hotel services via the website



Concardis GmbH
Germany
Processing of credit card payments



SIX Payment Services
Germany
Processing of credit card payments


Remondis
Germany
Waste disposal

S+K Trading GmbH+Co.KG
Germany
Printing of vouchers



LifeStyle Webconsulting GmbH
Germany
Development of the Software for Single Sign-On



ORACLE Deutschland B.V. & Co. KG
Germany
Software Family: OPERA PMS (Property Management System) - Software for the acquisition, management and completion of reservations and hotel stays SFA (Sales Force Application) - Software for the collection, administration of corporate clients and their contact persons



Sabre Hospitality Solutions GmbH
Germany
Software for the collection of data for creating and processing reservations for hotel stays



Toedt, Dr Selk and Coll. GmbH
Germany
Software: dailypoint 360° Customer Relationship Management System / central guest database/ Dispatch of resident-related communication/ Administration of newsletter subscribers and sending of newsletters / Recording and administration of members of the Award World customer loyalty program / Processing of transactions within the customer loyalty program and partner programs (miles, points, ...)



Flyline Tele Sales Service GmbH
Germany
Award World Service Center - Service Provider Customer loyalty program Acquisition and updating of customer data in the software of DDD Collection of credits Communication with members via telephone, fax, e-mail



Vodafone
Germany
Telephone, mobile phone

 


1&1 Versatel
Germany
Broadband fiber optic connections



Medientechnik Keuk
Germany
Hotel TV, Signage, SAT


Samsung
Germany
Hotel TV devices and signage displays

American Express Services Europe Limited
Germany
Digital transmission of interested parties for the Award World customer loyalty program on demand via a secure access of American Express edition as a CSV file



Strateco GmbH
Germany
Creation of digital newsletter access to mailingwork mailing portal and the TS&C software



Customer Alliance GmbH
Germany
Observe, evaluate and analyze online guest reviews of hotel stays and restaurant visits




Druckerei Hauserpressse GmbH
Germany
Shipping of printed material with personalization



Druckhaus Becker
Germany
Shipping of printed material with personalization



News aktuell GmbH
Germany
Sending of press information to journalists via software Zimpel


Nor1 GmbH
Germany
Submission of upsell-offers


HP Enterprise Aruba
Germany
Active LAN and WLAN network components



Hotelkit
Austria
Hotel Operations & Communication Software



Interxion
Germany
Data Center Services



Lenovo
Germany
Workplace equipment for the hotel operations and corporate headquarters